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PAY BY PHONE BILL

0906 112 0222

0906 110 3341

£1.50 per minute plus your phone company's access charge.
All calls are recorded; the caller must be 18 or over and have the bill payer’s permission. Readings under UK law are deemed to be for entertainment only. Helpline: 0121 737 2685. Terms & Conditions.

PAY BY CARD

0800 915 2334

0800 915 2331

£32.95 for the first 20 minutes, £1.50 per minute thereafter.
All calls are recorded; the caller must be 18 or over and have the bill payer’s permission. Readings under UK law are deemed to be for entertainment only. Helpline: 0121 737 2685. Terms & Conditions.

Terms & Conditions

Please read in conjunction with our Privacy Notice

Company Information

Best Mediums Ltd sits under parent company Bureau Telecoms Ltd.

Best Mediums Ltd is registered in England and Wales, Company Number 07050136.

Registered Office Address: Bureau Telecoms Ltd, 12 Haviland Road Ferndown Industrial Estate, Wimborne, BH21 7RG.

General

All services offered by Best Mediums Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use any of our services and either be the bill payer or have the bill payer’s permission to pay for any service.

All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.

Whilst Best Mediums Ltd believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Best Mediums Ltd does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Best Mediums Ltd will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.

Premium Rate Telephone Services

To use these services, you must either be the bill payer or have the bill payer’s permission to make the call.

Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.

Credit Card Services

To use our credit card services, you must either be the cardholder or the cardholder must be present when the booking is made.

We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP). International callers will be charged in British Pounds. [We may run promotional rates from time to time that will alter the initial 20 minute credit card charge – you will always be advised of this]. Please also see the Pre-Pay service section below, for best value ways to pay by credit card.

Calls may last a maximum of 90 minutes.

Psychic Light Ltd will appear as the named company on your credit card bill.

Credit Card Reading Satisfaction

If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number: +44 (0)121 737 2685 we will endeavour to place you with an alternative reader for the full 20 minutes. If, however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Best Mediums Ltd discretion in cases of persistent complaints.

Pre-Pay Service

In order to connect to one of our readers you must have at least 5 minutes of credit on your account. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu.

Pre-paid calls can last a maximum of 60 minutes in single call. To avoid disrupting the reading there are no call-length messages with this service, except for a warning 30 seconds before all your credit is used up.

A 20 minute reading costs £30, offering the best value as a normal credit card rate is £32.95 for the first 20 minutes. 10% bonus minutes are offered on purchases of 40+ minutes. The maximum cost for this service is £1.50 per minute. The credit on your account is valid for 6 months from your last top up, after that any remaining credit will be lost.

Please read the information on the following pages for full details on the service:  Pre-Pay Readings and Pre-Pay Frequently Asked Questions.

We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.

Account queries: [email protected]

Barring of Access

Best Mediums Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in any way, is abusive to company employees or readers, has committed an act of fraud against Best Mediums Ltd or any of its associated companies.

Website Information

Best Mediums Ltd accept no responsibility for any information published on this website. All content written by Best Mediums Ltd is subject to copyright and should not be used elsewhere without permission. Content published from outside sources is on the understanding that it is in the public domain and free from copyright. Any downloadable software has been certified to us as freeware.

Use of Data, Marketing & Cookies

Best Mediums Ltd Privacy Notice sets out how we collect and process your data when you use our services and website, please read this notice in conjunction with these terms & conditions, so that you can make an informed decision as to whether you want to consent to and comply with these policies.

Best Mediums Ltd complies with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018. For more information on these regulations and how they impact you as an individual please visit the Information Commissioners Office.

We want to reassure you that we take the processing and handling of your data very seriously. We do not and never will sell your data to a third party or allow any third party access to your data for marketing purposes. We do use some external companies to assist in processing our services, and it may be necessary at times to share your data with them.

If you have subscribed and consented to receive marketing materials by post or email through one of our websites or via our services, then you may be receiving communications from us concerning special offers, changes to our services or our newsletter by post or by email. We want to ensure that it is as straightforward for you as possible to change your marketing preferences and unsubscribe should you wish to. So, if you wish to amend your address details, change from postal to email marketing or unsubscribe completely, the quickest way to do that is to email us providing the relevant information to: [email protected]

This website may use cookies which are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies via your browser for this site.

Data Enquiries: [email protected]

Contact Us

By Post:

Best Mediums Ltd
PO Box 435
Sittingbourne
ME9 0WB

By Phone:

UK/International: 0121 737 2685 / +44 121 737 2685
USA and Canada: 1-800 765 1897

In the event of a complaint it is our aim to investigate within one working day (Monday-Friday excluding UK Public Holidays). In exceptional circumstances we may require that you put your complaint in writing to us at the above address.

Legal Jurisdiction

These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.

Customer Comments

Thank you, Ruth, for being so patient and kind on our call. You touched on things I needed to hear and I was so happy to hear from the one person I was seeking guidance from. I will be back. Your gift has opened my eyes up more than you know. Thank you xx

Hollie

Ruth

PIN : 2022

Thanks so much to John. I've had a few readings with John over this last year and he has really assisted me keep the faith in a situation that has all worked out as he said it would. His advice and insight was spot on and I can't thank you enough x.

Stephanie

John

PIN : 5152

Betty was absolutely wonderful. She was spot on with what she told me. She even mentioned a place in the country that I live without me telling her. She is amazing!

Noleen

Betty

Betty

PIN : 3445

Must report an astounding reading from John 5152. While I have been privileged to have received readings for many years and all have been so important this from John was more real than you could ever imagine. Relaying messages and comments that could only have come from those I once knew in life and are clearly unchanged in the other. Good work and so important. John has such an impressive gift.

John

John

PIN : 5152

I have had several readings with Karen, she has an amazing gift, her readings were spot on in every aspect, she is always cheerful and also a very caring person and has supported me with the loss of my husband. At times I was very down but after a reading with Karen I felt very positive. I can't thank you enough Karen you assisted me so much.

Jean

Karen

Karen

PIN : 5791

I have spoken to Mavis on several occasions and I have found her to be absolutely spot on with her guidance, it’s as though she knows me inside out. Mavis has given me a lot of support and I really enjoy my readings as everything she has told me has unfolded within days of our conversations. Mavis is not just a brilliant psychic she is I feel a friend who is there for me whenever I am worried or concerned about life's ups and downs. Thank you, Mavis you always amaze me, with your fabulous readings. Speak to you soon, xx.

Rose

Mavis

PIN : 1010

I have spoken to Jasmine many times over the last few years. She feels like a very dear friend and is such a positive person and always uplifts my spirit. She has connected with my mum and dad and brought messages of great comfort. She mainly discusses future events and gives understanding to difficult situations. Jasmine delivers messages in ways I understand. No wonder she is always very busy.

Mary

Jasmine

PIN : 5115

Robbie is attuned to the high-level spirit realms and has a lot of knowledge about esoteric and spiritual subjects including ascended masters, angels and archangels. He connected to me quickly and gave many deep insights. He is also an author – has written a few books on specialised spiritual subjects. I was impressed with his reading. Thank you very much and God bless you. Hope what you predicted comes to pass, Jenny x.

Jenny

Robbie

Robbie

PIN : 3443

Thank you most sincerely for the information you channelled to me yesterday. It confirmed that my late wife is often close to me and it has enabled me to stabilise my relationship with my partner in the way she wants, namely to a less intense level. I shall call you (Julie) again soon.

Vernon

Julie

PIN : 3123

Ellie's recent reading was very impressive. She brought through no less than four people passed over to spirit for me, 2 of those were spirit guides! I am absolutely certain she can see and hear spirit directly, had good evidence of that. Plus, she solved the mystery of who cracked the blue glass ashtray in our kitchen. Ellie is a strong medium who lives abroad, however she is very English sounding (London/South East accent) and blends her excellent gifts with humour. Thank you very much. God bless from Jenny, xx.

Jenny

Ellie

Ellie

PIN : 1180

All customer feedback