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0906 112 0222

0906 110 3341

£1.50 per minute plus your phone company's access charge.
All calls are recorded; the caller must be 18 or over and have the bill payer’s permission. Readings under UK law are deemed to be for entertainment only. Helpline: 0800 156 0580. Terms & Conditions.


0800 915 2334

0800 915 2331

£32.95 for the first 20 minutes, £1.50 per minute thereafter.
All calls are recorded; the caller must be 18 or over and have the bill payer’s permission. Readings under UK law are deemed to be for entertainment only. Helpline: 0800 156 0580. Terms & Conditions.

Terms & Conditions

Please read in conjunction with our Privacy Notice

Company Information

Best Mediums Ltd sits under parent company Bureau Telecoms Ltd.

Best Mediums Ltd is registered in England and Wales, Company Number 07050136.

Registered Office Address: Bureau Telecoms Ltd, 12 Haviland Road Ferndown Industrial Estate, Wimborne, BH21 7RG.


All services offered by Best Mediums Ltd are for entertainment only and we cannot guarantee the accuracy of a reading or other service. You must be over 18 years of age to use any of our services and either be the bill payer or have the bill payer’s permission to pay for any service. We cannot discuss Health, Pregnancy, Finance or Legal matters.

All calls to our Premium Rate Live Reader services are recorded; this is a requirement of Phone-paid Services Authority in the UK. Calls to our Credit Card Booking and Customer Care lines are also recorded for security purposes.

Whilst Best Mediums Ltd believes all readers to be the best available, they are self-employed, sub contracted Readers and as such Best Mediums Ltd does not have control over the content of any readings, and therefore cannot accept responsibility as to the accuracy of content, given, expressed or implied or as to the suitability of the content for any purpose. Best Mediums Ltd will therefore not be liable, or accept liability, for any loss or damage of whatever nature which may result from content given in any reading or from any information supplied in this website.

Premium Rate Telephone Services

To use these services, you must either be the bill payer or have the bill payer’s permission to make the call.

Calls to our live service from within the UK cost £1.50 per minute plus your phone company’s access charge.

Credit Card Services

To use our credit card services, you must either be the cardholder or the cardholder must be present when the booking is made.

We charge £32.95 for the first 20 minutes and then £1.50 per minute thereafter. All charges are made in Sterling (GBP). International callers will be charged in British Pounds. [We may run promotional rates from time to time that will alter the initial 20 minute credit card charge – you will always be advised of this]. Please also see the Pre-Pay service section below, for best value ways to pay by credit card.

Calls may last a maximum of 90 minutes.

Psychic Light Ltd will appear as the named company on your credit card bill. When you use our Credit Card service, you will have a choice; whether to store your card data or not.

Credit Card Reading Satisfaction

If you are not satisfied with your reading and terminate your call within the first 5 minutes, on calling our Customer Care number: 0800 156 0580 or +44 (0) 113 732 0620 we will endeavour to place you with an alternative reader for the full 20 minutes. If, however your call has lasted longer than 5 minutes before termination we will only be able to give you a reading for the time remaining of your pre-paid 20 minutes. A client’s right to the above may be withdrawn at Best Mediums Ltd discretion in cases of persistent complaints.

Pre-Pay Service

In order to connect to one of our readers you must have at least 5 minutes of credit on your account. Each time you call you will be told your balance of minutes, however if you have less than 5 minutes of credit remaining you will be connected directly to the top up menu.

Calls can last for any duration, up to a maximum of your pre-paid minutes balance.

You will hear a warning when on a call, and you only have 2-minutes credit remaining. The reader you are speaking with will be placed on hold, and should you wish, you can top up there and then to continue the call. If you have a card saved, you will be given the option of using that card and providing the CVV or using a new card. You can choose from the four top-up options; when the transaction completes, you will be reconnected to the same reader.

A 20 minute reading costs £30, offering the best value as a normal credit card rate is £32.95 for the first 20 minutes. 10% bonus minutes are offered on purchases of 40+ minutes. The maximum cost for this service is £1.50 per minute.

Please read the information on the following pages for full details on the service:  Pre-Pay Readings and Pre-Pay Frequently Asked Questions.

We reserve the right to suspend or cancel a pre-pay account without notice in cases of abuse of the service or fraud.

Card payments will appear on your statement from i4c Psychic Readings Ltd. When you use our Pre-Pay service, you can choose whether to store your card data or not.

Account queries: [email protected]

Text Readings

You are not signing up for a subscription service. You will only ever be billed for a reading if and when you text in a question.

Text Readings are sent as 3 messages (£1 per message, £3 total). Messages sent by you are charged at standard network rate. Service details will appear on your bill. Bill-payer’s permission. 18+ only. Cannot discuss Health, Pregnancy, Finance or Legal. Entertainment Only. We may send free promotional messages – To opt out text PLSTOP to 84232. Service Provider: Allstar Psychics Ltd. Helpdesk – [email protected] or call 0208 712 5690.

Live Psychic Chat Readings

To use the service and create your account, you can sign up with Facebook or Google. Or use your email address and create a password.

You will be asked to provide your first and last name; and your date of birth.

You will receive a receipt to your sign-up email address; showing any credits purchased. The document will be titled Allstar Media Service Limited.

Please allow a few minutes for the Psychic Reader to consider their answer and to respond to your question. Even though they are showing as available, they may be in the process; of answering several questions from different customers.

You must be aged 18 or over to use this service. The service details will appear on your bill. You must have the bill-payer’s permission. We cannot discuss Health, Pregnancy, Finance or Legal matters. Entertainment Only.

Service Provider: Allstar Psychics Ltd. Helpdesk – [email protected] or call 0208 712 5690.

New Client Offer

In order to utilise the New Client Offer, you must comply with the criteria of a ‘new client’. Defined as: You have never used Best Mediums Group before, or you have used Best Mediums Group before, but not the credit card service, or you’ve not had a credit card reading with Best Mediums Group in the last 6 months.

*Best Mediums Group refers to any company sat under the Bureau Telecoms Ltd Parent Company. A full list of the companies can be found in the Privacy Policy, under the ‘who is collecting the data’ section.

The offer is available as a one-time introduction. At a cost of £10 for 10 minutes, via the Credit Card Reading service. You can access the offer between the hours of 9am-midnight. At all other times the cost will revert to normal £32.95 for the first 20 minutes, and £1.50 per minute thereafter.

Best Mediums Group maintains the right to withdraw and/or change the New Client Offer at any time. The Home Page banner, and service page will reflect any such changes.

Barring of Access

Best Mediums Ltd may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in any way, is abusive to company employees or readers, has committed an act of fraud against Best Mediums Ltd or any of its associated companies.

Website Information

Best Mediums Ltd accept no responsibility for any information published on this website. All content written by Best Mediums Ltd is subject to copyright and should not be used elsewhere without permission. Content published from outside sources is on the understanding that it is in the public domain and free from copyright. Any downloadable software has been certified to us as freeware.

Use of Data, Marketing & Cookies

Best Mediums Ltd Privacy Notice sets out how we collect and process your data when you use our services and website, please read this notice in conjunction with these terms & conditions, so that you can make an informed decision as to whether you want to consent to and comply with these policies.

Best Mediums Ltd complies with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018. For more information on these regulations and how they impact you as an individual please visit the Information Commissioners Office.

We want to reassure you that we take the processing and handling of your data very seriously. We do not and never will sell your data to a third party or allow any third party access to your data for marketing purposes. We do use some external companies to assist in processing our services, and it may be necessary at times to share your data with them.

If you have subscribed and consented to receive marketing materials by post or email through one of our websites or via our services, then you may be receiving communications from us concerning special offers, changes to our services or our newsletter by post or by email. We want to ensure that it is as straightforward for you as possible to change your marketing preferences and unsubscribe should you wish to. So, if you wish to amend your address details, change from postal to email marketing or unsubscribe completely, the quickest way to do that is to email us providing the relevant information to: [email protected]

This website may use cookies which are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule cookies, will make your browsing experience better. However, you may prefer to disable cookies via your browser for this site.

Data Enquiries: [email protected]

Contact Us

By Post:

Best Mediums Ltd
PO Box 435

By Phone:

UK: 0800 156 0580
International: +44 113 732 0620
USA and Canada: 1-800 765 1897

In the event of a complaint it is our aim to investigate within one working day (Monday-Friday excluding UK Public Holidays). In exceptional circumstances we may require that you put your complaint in writing to us at the above address.

Legal Jurisdiction

These conditions shall be construed in accordance with English law and any legal action against the company must take place in an English Court.

Customer Comments

I have used this site for many years and spoke to many readers who are all very good but Robbie is simply the best and so talented, spot on with everything and a really nice person, he connects with your spirits and tells you honestly what’s going on, a great medium and a lovely man, thank you Robbie.




PIN : 3443

I had a reading with Teya today. I was blown away by her understanding of my current situation. She made some very positive predictions and advice. I look forward to the outcome. Teya has a lovely warm personality and it radiates in her voice. Towards the end of the reading at my request she brought through some family members who passed over. I found her descriptions and messages spot on! I would love to connect with her again. Many thanks.



Psychic Medium Teya

PIN : 3691

I had my first reading with Vanessa today. I was very impressed that she brought my late father through and described him in great detail. Vanessa has a lovely empathetic manner. She picked up in great detail my current situation and described a wonderful outcome to my questions. I was blown away by her understanding of myself as a person! She gave me a tremendous boost to my wellbeing.



Vanessa, PIN: 3900

PIN : 3900

John is so gifted, absolutely brilliant, the best medium I have ever known! He has assisted me and many others more than he will ever know xxx Thank you.



PIN : 5152

Bryony is an amazing reader. She is a very lovely, friendly and honest reader. All of my readings have been done with insights and guidance. Bryony really wants the best for her clients and has supported me a lot over the last 4 years. I would highly recommend her. She’s the very best and does not ask lots of questions and always picks up on my situation now and in the future. Absolutely amazing lady.




PIN : 2727

Just had a lovely reading with Angel. She is so kind and enthusiastic and willing to provide guidance. I felt that she was naturally gifted at being guided by her spirits.




PIN : 1441

Thank you so much Sandra for assisting me connect with my beloved partner. You gave so much detail around things that only I would have known. You are really gifted and I am very much looking forward to speaking with you again. Love and best wishes to you x.




PIN : 2662

Thank you, Ruth, for being so patient and kind on our call. You touched on things I needed to hear and I was so happy to hear from the one person I was seeking guidance from. I will be back. Your gift has opened my eyes up more than you know. Thank you xx



PIN : 2022

Thanks so much to John. I've had a few readings with John over this last year and he has really assisted me keep the faith in a situation that has all worked out as he said it would. His advice and insight was spot on and I can't thank you enough x.



PIN : 5152

Betty was absolutely wonderful. She was spot on with what she told me. She even mentioned a place in the country that I live without me telling her. She is amazing!




PIN : 3445

All customer feedback